Strategic Insight

21st century thinking for 21st century information systems
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About SMS

SMS are independent European experts in improving software performance. We supply specialist consultancy services and training in the management of information systems for blue chip companies and government departments.

SMS partner clients to put their business in control of their IT development, support or maintenance. This applies to outsourced IT services and to the management of in-house IT departments.

Our expertise can be applied to any organisation which develops, maintains, supports and/or uses software, across all market sectors. We have been in the business for thirteen years and our consultants typically have 20-30 years experience. For details of SMS services go to www.measuresw.com or email sales@measuresw.com

SMS : strategic IT insight

In order to successfully deliver, IT strategy must be aligned to business aims and priorities, to enable the company both to reach goals and set higher ones. Many IT strategies become out of step with their core business over time as business priorities change and are no longer reflected in IT strategy.

The other significant driver of successful IT strategy is a thorough understanding of your IT portfolio and capability.

SMS : insight into your IT portfolio

Portfolio sizing – benchmarking – capability assessment

Start your strategic initiative with real, objective information about the present state of your information systems.

SMS: insight into delivering value from IT

Executive briefings on delivering value from IT and integrating software process improvement with business goals.

There is no such thing as an IT project. They are all business projects. Successful IT strategy starts at Board level. Use SMS expertise to ensure your business strategy drives your information systems.

SMS: insight into strategic sourcing

Developing an IT sourcing strategy - selecting suppliers - establishing outcome-based contracts - managing outcome-based contracts - scope management.

SMS gives you the information to ensure that you get what you want from your outsourced IT services. Lack of this knowledge places customer organisation in the hands of the supplier.

SMS: insight into improving in-house performance.

Communicating the vision - knowledge transfer - establish & maintain a measurement and analysis programme - assess capability

What do you need from your IT department? Better predictability? Quicker delivery? Better quality? Reduced costs? Reduced staff turnover? SMS will work with your team to deliver it.

SMS MetricsMentor

MetricsMentor support service is a dedicated help desk facility specifically for your organisation’s measurement practitioners.

MetricsMentor provides an internet-based service enabling users to raise “Service Requests” that are resolved promptly by SMS subject matter experts.

MetricsMentor is part of the SMS Measurement Knowledge Transfer Programme.

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